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Prepayment Policy

  • Sacred Journey Travel and Tours E.I.R.L.
  • RUC: 20612538035
  • Address: Urb. Los Nogales Mz D-8 – Calle Wari, San Sebastián, Cusco, Peru
  • Phone / WhatsApp: +51 983 745 584
  • Email: info@sacredjourneytat.com

To guarantee confirmed bookings, secure official entrance permits, and manage transportation and accommodations, Sacred Journey Travel and Tours E.I.R.L. applies the following prepayment terms for all travelers and agencies:

Booking Deposit

  • Standard Tours & Day Excursions: A non-refundable initial deposit of 50% of the total tour cost is required at the time of booking to secure your reservation.

  • Trek & Regulated Circuits (e.g., Inca Trail, Machu Picchu): Full prepayment for permits and train tickets (or a minimum deposit of 50% to 100%, depending on the package) is required immediately upon booking, as Peruvian government regulations mandate non-refundable, non-transferable personal details for entry permits.

Final Balance Payment

  • The remaining balance must be paid in full at least 48 hours prior to the tour start date, or during your pre-departure briefing at our Cusco office before the tour departs.

  • For private group bookings and peak season dates, the full balance must be settled no later than 15 days prior to arrival.

Accepted Payment Methods

  • Credit / Debit Cards: Visa, Mastercard, and American Express via our secure online payment link (transaction/processing fees may apply).

  • Bank Wire Transfers: Local and international bank deposits to our official company accounts. The sender must cover all associated intermediary bank fees.

  • Cash: Accepted in US Dollars ($ USD) or Peruvian Soles (S/.) at our office for remaining balances. Banknotes must be crisp, uncirculated, and free of tears, marks, or excessive folds.

Terms & Non-Refundable Items

  • Deposits used to purchase official entrance tickets (Machu Picchu, Inca Trail, Huayna Picchu, Sacred Valley passes) and train tickets (PeruRail / Inca Rail) are strictly non-refundable and non-transferable once issued, in accordance with national operator policies.

  • A booking is only officially confirmed once proof of payment has been received and verified by our operations team via email or WhatsApp.